How to order a custom watch
The simplest way to start is to show me what you like. It can be one of my watches, something you’ve seen elsewhere, or a watch you already own.
I’ll tell you what’s possible, which parts I can get and what it will cost before we start.
From first message to delivery
For a custom order, this is what happens from your first message to delivery.
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Show me what you like
Send a video link and timestamp, a photo, or a few notes about the dial, size and colours you have in mind.
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Agree the details
I’ll work through the parts with you and confirm the price and estimated build time before you place the order.
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Follow the build
I’ll share photos or short clips as it comes together. I check timing and water resistance before it leaves my bench.
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Receive your watch
I ship worldwide from Dubai with DHL Express. International delivery typically takes 5–7 days after dispatch.
Questions before ordering
How do I order a finished watch?
Start with the Available Now gallery and message me to confirm the piece and price. If a watch is listed for direct purchase on the site, you can order it through checkout.
Can you build the watch I saw in your video?
Send me the video and timestamp. I’ll check whether I can source the same parts and talk through alternatives if any have become hard to find.
Can you modify a watch I already own?
Often, yes. Send me the model reference and photos of your watch. I’ll check what parts fit before we agree the changes or arrange for you to send it.
When will I know the final price?
I’ll confirm the price after we’ve agreed the parts and before you place the order. The example prices in the gallery show what specific builds have been listed for.
How long does an order take?
Most custom orders take 2–3 weeks to build. Rarer parts can take longer, and I’ll flag that when I quote. International DHL Express delivery typically takes 5–7 days after dispatch.
What warranty do you offer?
I offer a two-year warranty unless otherwise stated. If you have a problem, contact me directly with the order details so I can help.
What about import duties?
Depending on where you live, the courier or customs authority may ask you to pay local duties or taxes. If you’re unsure about delivery to your country, ask me before placing the order.
Commission a watch
Send me the video or photo that caught your eye, or describe the watch you have in mind. I’ll come back to you with the options, a quote and a build estimate.